Help and contact
Quick answers for grown-ups. Can't find what you need? Email us.
Common questions
Which devices does Chessosaurus run on?
Android phones and tablets, including Amazon Fire tablets, from Google Play (coming soon).
Does it need the internet?
No. Everything works offline, and the internet setting starts off. It is only used for optional error reports and web links, after a grown-up turns it on.
How do I change the settings?
Tap ⚙ Settings at the top of the home screen, or ⚙ above the board. Pressing Done takes you straight back to where you were. Important settings are in the For grown-ups tab.
How do I make the computer easier or harder?
Tap New below the board and choose who to play, from the Baby dino (plays almost at random) up to the T. rex. The line above the board shows your colour and who you are playing, for example “White · Parasaur”.
The 3D board is at an awkward angle. How do I fix it?
Drag to turn the board and pinch to zoom. When it looks right, tap 📌 to save that angle. It is saved for that set of pieces, and ⌖ or a double-tap brings it back.
How do two children play on two devices?
Choose Two devices on the play screen. One device shows a code; a grown-up scans it with the other device after the grown-up check. If the option is greyed out with a Wi-Fi-off sign, two-device play has been switched off in For grown-ups.
Can I stop the quiz between games?
Yes: switch off “Learning quiz between games” in Settings. It never appears between two-player games.
Will progress move to a new phone?
No. To protect children's privacy, players, progress and saved games stay on the device and are not included in backups.
How do I delete saved games?
In Settings › For grown-ups, use “Delete all games”. Players and their progress are kept.
Contact us
We read every message, and we're a small team, so please allow a few days for a reply.
- Help with the app: support@cumbernauldsoftwaresolutions.com
- Privacy questions: privacy@cumbernauldsoftwaresolutions.com
- Anything else: info@cumbernauldsoftwaresolutions.com
Please don't include a child's name or other personal details in your email. Telling us the phone or tablet model and what you were doing is enough.